{"id":93910,"date":"2025-03-19T10:23:51","date_gmt":"2025-03-19T09:23:51","guid":{"rendered":"https:\/\/pmf-system.ch\/politica-di-spedizione-e-restituzione\/"},"modified":"2026-06-23T07:24:40","modified_gmt":"2026-06-23T06:24:40","slug":"politica-di-spedizione-e-restituzione","status":"publish","type":"page","link":"https:\/\/pmf-system.ch\/it\/politica-di-spedizione-e-restituzione\/","title":{"rendered":"Politica di spedizione e restituzione"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row css=&#8221;.vc_custom_1782195795438{margin-top: 150px !important;}&#8221; woodmart_css_id=&#8221;6a3a2612ac30b&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTNhMjYxMmFjMzBiIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnsibWFyZ2luLXRvcCI6IjE1MCJ9LCJtb2JpbGUiOnsibWFyZ2luLXRvcCI6IjE1MCJ9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243;][vc_column width=&#8221;1\/2&#8243;]\n\t\t<div id=\"wd-67ecfe3dc50ae\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-67ecfe3dc50ae wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxxl\" >Politica di spedizione<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<p data-pm-slice=\"1 1 []\"><strong>1. Tempi di consegna<\/strong><\/p>\n<p data-pm-slice=\"1 1 []\">Gli ordini vengono elaborati entro 2 o 3 giorni lavorativi. I tempi di consegna variano a seconda della destinazione e del metodo di spedizione scelto: <\/p>\n<ul data-spread=\"false\">\n<li>Consegna standard: da 5 a 15 giorni lavorativi.<\/li>\n<li>Consegna espressa: da 1 a 4 giorni lavorativi.<\/li>\n<\/ul>\n<p><strong>2. Spese di consegna<\/strong><\/p>\n<p>I costi di spedizione sono calcolati in base al peso e alle dimensioni del pacco e alla destinazione. La consegna \u00e8 gratuita per ordini superiori a un certo importo, come specificato sul nostro sito web. <\/p>\n<p><strong>3. I vettori<\/strong><\/p>\n<p>Utilizziamo servizi di trasporto affidabili per garantire una consegna rapida e sicura del tuo ordine.<\/p>\n<p><strong>4. Tracciabilit\u00e0 dell&#8217;ordine<\/strong><\/p>\n<p>Il numero di tracking pu\u00f2 essere fornito a seconda del vettore selezionato. La scelta del corriere dipende dal tipo di trasporto richiesto (pallet, pacco grande, pacco piccolo, ecc.). I clienti riceveranno le informazioni sulla spedizione via e-mail, se disponibili.  <\/p>\n<p><strong>5. Consegna internazionale<\/strong><\/p>\n<p>Effettuiamo spedizioni solo in Svizzera. Non sono disponibili spedizioni internazionali. <\/p>\n<p><strong>6. Problemi di consegna<\/strong><\/p>\n<ul data-spread=\"false\">\n<li>In caso di ritardo, controlla il tracking prima di contattare il nostro servizio clienti.<\/li>\n<li>In caso di pacco smarrito o danneggiato, contatta il nostro servizio clienti entro 3 giorni dal ricevimento.<\/li>\n<li>In caso di pacco danneggiato, \u00e8 necessario fornire foto che dimostrino che il danno si \u00e8 verificato durante il trasporto e non \u00e8 il risultato di una cattiva gestione da parte del cliente.<\/li>\n<\/ul>\n<p><strong>7. Conformit\u00e0 legale<\/strong><\/p>\n<p>Questa politica \u00e8 conforme alle norme svizzere in materia di trasporto e consegna.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]\n\t\t<div id=\"wd-67ecfc6a17182\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-67ecfc6a17182 wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxxl\" >Politica di restituzione<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<p data-pm-slice=\"1 1 []\"><strong>1. Diritto di recesso<\/strong><\/p>\n<p data-pm-slice=\"1 1 []\">I clienti possono restituire i prodotti entro 10 giorni dal ricevimento. Il prodotto deve essere nelle sue condizioni originali, non utilizzato e nella sua confezione originale. <\/p>\n<p><strong>2. Eccezioni<\/strong><\/p>\n<p>Non si accettano resi per articoli deperibili, articoli personalizzati o download digitali. I prodotti per l&#8217;igiene e gli articoli sigillati possono essere restituiti solo se chiusi. <\/p>\n<p><strong>3. Procedura di restituzione<\/strong><\/p>\n<ul data-spread=\"false\">\n<li>Contatta il nostro servizio clienti per avviare un reso.<\/li>\n<li>Qualcuno dell&#8217;azienda ti contatter\u00e0 per fornirti i dettagli della restituzione.<\/li>\n<li>Avvolgi il prodotto con cura e spediscilo all&#8217;indirizzo indicato.<\/li>\n<\/ul>\n<p><strong>4. Spese di spedizione per la restituzione<\/strong><\/p>\n<p>Il costo della restituzione della merce \u00e8 a carico del cliente, tranne nel caso di prodotti difettosi o errati.<\/p>\n<p><strong>5. Processo di rimborso<\/strong><\/p>\n<ul data-spread=\"false\">\n<li>I rimborsi saranno effettuati entro 10 giorni lavorativi dal ricevimento dell&#8217;articolo restituito.<\/li>\n<li>Il rimborso verr\u00e0 effettuato con le stesse modalit\u00e0 del pagamento originale, ma verr\u00e0 detratta una commissione del 15% dall&#8217;importo totale.<\/li>\n<li>Le spese di spedizione non sono rimborsabili.<\/li>\n<\/ul>\n<p><strong>6. Scambi<\/strong><\/p>\n<p>I cambi sono possibili solo per articoli difettosi o errati. I clienti devono seguire la procedura di reso e specificare la richiesta di cambio. <\/p>\n<p><strong>7. Conformit\u00e0 legale<\/strong><\/p>\n<p>Questa politica \u00e8 conforme alle leggi svizzere sulla protezione dei consumatori. Ulteriori diritti possono essere applicati in base alla legge svizzera.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1762845556856{margin-bottom: 150px !important;}&#8221; woodmart_css_id=&#8221;6912e2db96ade&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OTEyZTJkYjk2YWRlIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnsibWFyZ2luLWJvdHRvbSI6IjEwMHB4In0sIm1vYmlsZSI6eyJtYXJnaW4tYm90dG9tIjoiNTBweCJ9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243;][vc_column woodmart_text_align=&#8221;center&#8221; woodmart_css_id=&#8221;67ed0109cae96&#8243; parallax_scroll=&#8221;no&#8221; woodmart_sticky_column=&#8221;false&#8221; wd_collapsible_content_switcher=&#8221;no&#8221; wd_column_role_offcanvas_desktop=&#8221;no&#8221; wd_column_role_offcanvas_tablet=&#8221;no&#8221; wd_column_role_offcanvas_mobile=&#8221;no&#8221; wd_column_role_content_desktop=&#8221;no&#8221; wd_column_role_content_tablet=&#8221;no&#8221; wd_column_role_content_mobile=&#8221;no&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_box_shadow=&#8221;no&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2VkMDEwOWNhZTk2Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_reset_margin=&#8221;no&#8221; tablet_reset_margin=&#8221;no&#8221; wd_z_index=&#8221;no&#8221;]\n\t\t<div id=\"wd-67ed00e311071\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-67ed00e311071 wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxxl\" >Per qualsiasi domanda, contatta il nostro servizio clienti.<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t<div id=\"wd-67ed034fc9257\" class=\" wd-rs-67ed034fc9257 vc_custom_1743586180389 wd-button-wrapper text-left\"><a href=\"https:\/\/pmf-system.ch\/it\/contatto\/\" title=\"Contact\" style=\"--btn-color:#333;--btn-color-hover:#fff;\" class=\"btn btn-style-default btn-shape-rectangle btn-size-default\">Contattateci<\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1782195795438{margin-top: 150px !important;}&#8221; 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